FAQ

💬 1. Do you accept returns or offer refunds?

No, all sales are final. We do not offer returns, refunds, or exchanges. Please review your order carefully before placing it.


📦 2. How long does order processing take?

Orders are typically processed within 1–3 business days. You’ll receive a confirmation email once your order has been shipped.


🚚 3. Do you provide tracking numbers?

Yes! Once your order ships, we’ll send you a tracking number if available, so you can follow your package.


📬 4. What happens if my package is lost or delayed?

Once the package is shipped, it is out of our hands and in the control of the shipping carrier. AAgiftshop is not responsible for lost, stolen, or delayed packages. Please contact the carrier directly with your tracking number for help.


🌍 5. Do you ship internationally?

Yes, we offer international shipping! Shipping times and rates may vary depending on the destination. International customers are responsible for any customs fees or import duties that may apply.


📝 6. Can I change or cancel my order after placing it?

Orders cannot be changed or canceled once submitted. Please double-check your details before completing checkout.


📧 7. How can I contact AAgiftshop?

Feel free to email us anytime at amaya.alexis811@gmail.com. We’ll do our best to respond within 24–48 business hours.